Your privacy and security are our top priorities—we keep your information safe at every step.

Last Updated: May 26, 2025

PrivacyZen is committed to maintaining a secure and lawful environment for the personal information entrusted to our services. This statement outlines our data security framework, which is designed to align with the requirements of the General Data Protection Regulation (GDPR) and the security, availability, and confidentiality criteria associated with SOC 2 Type II. Our objective is to ensure that personal data is collected, processed, stored, and disposed of in a controlled and responsible manner that upholds the rights of individuals and meets recognized industry standards.

PrivacyZen implements a comprehensive set of administrative, technical, and physical controls that help protect the confidentiality, integrity, and availability of personal information. These controls include, but are not limited to, encryption in transit and at rest, strict access management, secure infrastructure design, continuous monitoring, and regular testing of security safeguards. Our systems operate within secure hosting environments that use controlled entry, hardened configurations, and proactive identification of risks. We restrict access to personal information to authorized personnel who require it for operational purposes. All personnel undergo security and privacy training and are required to comply with internal security policies and confidentiality obligations.

As required under GDPR, PrivacyZen processes personal data only when a valid legal basis exists. Personal information is collected for specific and legitimate purposes that relate strictly to the delivery of our services. We do not sell personal data, and we do not disclose personal information to third parties unless it is necessary to provide our services, to comply with law, to protect our rights, or to prevent harm. When we engage subprocessors or service providers, we require them to implement safeguards that meet or exceed the security controls we apply within our own environment. Data Processing Agreements are used to ensure clear responsibilities, lawful processing, and appropriate technical and organizational measures.

Our security program is subject to continuous review and improvement. PrivacyZen follows a control framework that supports SOC 2 Type II standards. This includes change management procedures, system access logging, vulnerability assessments, risk analysis, and documented incident response protocols. We perform regular audits and maintain detailed evidence of control operation so that the effectiveness of these controls can be verified over time. We also conduct testing of backups, failover procedures, and security alerts to confirm the reliability and resilience of our systems.

In accordance with GDPR, individuals have rights related to the personal data we hold about them. These rights may include access, rectification, deletion, restriction of processing, objection, and portability. PrivacyZen maintains internal procedures to review and respond to such requests within a reasonable time frame and in compliance with applicable law. We retain personal information only for as long as it is necessary to fulfill the purposes for which it was collected or to meet legal and regulatory requirements. Once data is no longer needed, it is securely deleted or anonymized using methods intended to prevent recovery or unauthorized use.

PrivacyZen maintains incident response procedures to ensure prompt action in the event of a security incident. These procedures outline how events are detected, escalated, investigated, and resolved. If a breach occurs that affects personal data, we will follow relevant GDPR notification requirements, which may include notifying supervisory authorities and impacted individuals where legally required. We will also take corrective measures to reduce the likelihood of recurrence and to strengthen the security of our systems.

By using our services, you acknowledge that PrivacyZen applies these safeguards and will continue to refine and adjust our security and privacy practices as technology, regulatory requirements, and recognized industry standards evolve. Our goal is to uphold a high standard of trust and to ensure that personal information is treated with care and respect throughout its lifecycle.